Frequently Asked Questions

How Much is Shipping?

Shipping costs vary and are automatically added to your cart at checkout. You will be able to choose the shipping costs which suits you.

Do you offer free shipping?

Yes we do! You can now receive free shipping on orders over £20. For orders below £20, the delivery charge will be automatically calculated when you checkout. This is applicable to UK orders only.

When will my order arrive?

Shipping options are Standard Delivery (1 day processing and 3-5 business days shipping), or Express Delivery (1 day processing and 1-2 business days shipping). However, delivery of the shipment might have been delayed by the carrier and we have 10 working days time frame from the estimated delivery date of the order. In most cases the goods will be with you before that time. Delivery dates are only estimates and Apex Vitality does not guarantee delivery within any such time and shall not be liable for any delay in delivery or performance.

What if my order is damaged or lost in transit?

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What are your delivery terms?

Please note that your supplements will not be sent until your payment has been authorised. If there is a delay in authorising your payment it will affect your expected delivery time. It is important that you use the correct delivery address, we will not be able to change the delivery address once you have placed your order as orders are processed very quickly.

How can I get in touch about my order?

Please contact us on hello@apexvitality.com